We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page, and notifying you of such by email. You should check this page to ensure that you are happy with any changes. We may use the information we collect to improve our products, services and the range of features available. We may periodically send promotional communications about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, and by exception, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail subject to the means you have indicated as appropriate. We may use the information obtained to develop the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Apart from the personal information you provide us, we may also rely on data supplied to us from time to time by the organisation with which you are associated that has granted you access to the Inspireplus programme, one of our Affinity Partners. This data is provided to us in line with the Affinity Partner’s own Data Protection declaration and we are viewed as acting in the role of Data Processor. If these circumstances apply, we only use the data provided by an Affinity Partner for the express purpose of operating the programme and delivering our services to you. In turn, information relating to your use of the programme, Points Redemption activity and matters pertinent to the operation and effectiveness of InspirePlus may be exchanged with the Affinity Partner.
Any data that we hold on you is retained and stored at locations inside the European Economic Area (EEA). If we have cause to change our practises and seek to transfer your personal data outside of the EEA we will only do so after we have notified you of our intention and sought your approval.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie collects unique information that can help analyse web traffic or let you know when you visit a particular site, or identify the selection of a specific product for points redemption. Cookies allow web applications to respond to you as an individual. Generally, this can allow a web application to tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Links to other Websites
Our website may contain links to other websites of interest or those of our Affinity Partner. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
If you have previously agreed to us using your personal information specifically for direct marketing purposes, you may change your mind at any time by writing to us at firstname.lastname@example.org.If you have previously agreed to us using your personal information specifically for direct marketing purposes, you may change your mind at any time by writing to us at email@example.com.
In line with our Terms and Conditions, save for any association between a user and an Affinity Partner for the exchange of information, we warrant that we shall not license or sell any list of user details or any personal information collected to any third party for any purpose whatsoever.
Upon request, you will receive information about all personal data that we have stored about you free of charge at any time.
For your own protection, we reserve the right to obtain further information upon request to confirm your identity in order to prevent unauthorized persons from gaining access to personal data that we undertake to protect. If identification is not possible, we reserve the right to refuse to process the request.
Correction, cancellation, limitation of processing (blocking), opposition
If you no longer consent to the storage of your personal data or if these have become incorrect, we will, upon appropriate instructions, arrange for the deletion or blocking of your data or make the necessary corrections (to the extent permitted by applicable law). The same applies if we are to process data in the future only in a restrictive way.
Upon request, we will provide you with your data in a standard, structured and machine-readable format so that you can, if you wish, submit the data to another person in charge.
Right to Complain
There is a right of appeal to the competent supervisory authority:
Right of revocation in the case of consent with effect for the future
Any given consent can be revoked at any time with effect for the future. Your revocation does not affect the lawfulness of the processing until the time of revocation.
Data where we are unable to identify the data subject, for example, if they have been anonymised for analysis purposes, is not covered by the above rights. Information, deletion, blocking, correction or transfer to another company may be possible with respect to such information if you provide us with additional information that allows us to identify it.
Competitions and Marketing Campaigns
As part of our business activities, GROHE Group companies, in cooperation with GROHE AG, organize competitions and marketing campaigns at irregular intervals (hereinafter referred to as "Activities"). Participation in these activities is voluntary.
We use technical solutions, e.g. web forms, to request personal data from you for the purpose of carrying out activities. This may be personal information, professional information, or eligibility verification information, where applicable, through the provision of proof of purchase or other documents. Details will be described with each activity. Additional voluntary information will be marked accordingly. This data is required so that you can participate in the respective action and we can provide you with the respective benefits indicated in the case of eligibility. We process the data provided by you to carry out the respective action. In doing so we get the following consent: "I would like to take part in the activity of the organizing GROHE unit according to the activity page. For the purposes described, I consent to the processing of personal data provided by me. I can withdraw my consent at any time by message to the e-mail address provided in the activity with effect for the future."
By participating, you consent to the data processing. We process your data on the basis of your consent in accordance with Art. 6 para. 1 a) GDPR.
To carry out activities, we can use service providers who host activity pages for us and collect data or who carry out the delivery of products for us as part of the activity. A transmission of data to service providers outside the EU or to service providers based in a country without adequacy decision does not take place. A transmission to third parties does not take place. Further activity-specific regulations can be found on the respective activity pages.
Exercising your Rights
If you have any questions regarding the processing of your personal data, information, correction, blocking, opposition or deletion of data or the desire to transfer the data to another company, please contact “dataprotection_en (a) grohe.com”. To ensure the security of the data transmitted to us, we use TLS encryption with 128 bits. You recognize such encrypted connections with the prefix "https: //" in the page link in the address bar of your browser. Unencrypted pages are identified by "http: //".
All data that you submit to our website - such as inquiries or logins - cannot be read by third parties thanks to SSL encryption. In order to ensure that our data protection guidelines always comply with the current legal requirements, we reserve the right to make changes at any time. This also applies in the event that the data protection information must be adjusted due to new or revised offers or services.